When Hurricane Florence hit the Carolinas, Generac sprang into action. A crew of volunteers, five teams of two technicians, packed up several vans and a trailer with supplies and headed to the hardest-hit areas to support servicing dealers.
Tens of thousands of people in North Carolina continue to tally the damage from Hurricane Florence. Early estimates by Moody’s Analytics data cited by The Wall Street Journal show the storm may have caused up to $50 billion in destruction, making it one of the 10 most costly hurricanes in U.S. history. Florence dumped trillions of gallons of water over the Carolinas, where it caused flash flooding. Along with the rain came high winds that even prompted at least one tornado.
In Wilmington, N.C., workers handed out supplies to thousands of people who were in desperate need of food, water, ice and gas for generators. At its peak, nearly one million people were without power. Flooding and debris made it challenging for utility companies to get to certain areas to restore power.
Over the years, Generac has sent storm response teams to areas impacted by severe power outages. The teams assist industrial, mobile and residential dealers on their service calls, bring parts and technical skill to areas in need.
"We pride ourselves on deploying storm response teams," said Aaron Jagdfeld, president and CEO, Generac. "We deployed them last year for both Harvey and Irma. We help to provide emergency service for generators at homes, in retailers' parking lots and our dealers' shops. We created the storm response teams as a way of helping make the lives of those affected by storms and major power outages a little bit easier."
In five days, the Generac Storm Response Team had visited around 75 sites in the Carolinas.